Just Had an Accident? Your Complete Checklist Before the Tow Truck Arrives
The minutes right after a collision are disorienting, and it is easy to forget important steps when your heart is pounding. Having a clear checklist in mind helps you stay safe and protect yourself before the tow truck ever arrives. Here is exactly what Calgary drivers should do at the scene of an accident.
First, Check for Injuries and Safety
Before anything else, make sure everyone is okay. Check yourself and your passengers for injuries, and if anyone is hurt, call 911 immediately. Your health and safety come first, well ahead of the vehicle or the paperwork.
Stay calm and take a breath. Adrenaline can mask pain and cloud judgment, so move deliberately and avoid rushing into traffic or a confrontation with the other driver. Checking on the occupants of any other vehicle involved, if it is safe to approach, is part of looking after everyone at the scene.
Move to Safety If You Can
If the vehicles are drivable and it is safe to do so, move them out of live traffic to the shoulder or a nearby lot. On a busy road like Crowchild Trail, a stopped car is a serious hazard to you and everyone behind you.
Turn on your hazard lights, and if you have flares or reflective triangles, set them out. If a vehicle cannot be moved, leave it, get yourself to a safe spot, and wait well away from traffic. Standing behind a guardrail or well off the roadway is far safer than waiting beside a damaged vehicle another driver might not see in time.
Call the Right People
Alberta requires you to report collisions that cause injury or significant damage, so contact police when in doubt. Once safety is handled, call your insurer or note their number for the claim, and arrange a tow for any vehicle that cannot be safely driven.
If police are attending, follow their instructions, since they may direct how and by whom the vehicle is towed from the scene. Following their direction also keeps you from accidentally interfering with an active investigation.
Document Everything
Thorough documentation now saves headaches later. While you wait, capture as much as you safely can:
- Photos of all vehicles, damage, and their positions
- The wider scene, road conditions, signs, and signals
- The other driver’s licence, insurance, and plate details
- Names and numbers of any witnesses
- The date, time, and exact location of the collision
These records support your insurance claim and protect you if the other party’s story changes later.
Exchange Information Calmly
Trade names, phone numbers, insurance information, and plate numbers with the other driver. Keep the conversation civil and factual, and avoid admitting fault or arguing about who caused the crash, since that determination is for the insurers and authorities.
Stick to exchanging the necessary details, and let the professionals sort out responsibility from the evidence.
While You Wait for the Tow
Once help is on the way, stay in a safe location, ideally away from traffic and, in an Alberta winter, out of the cold if possible. Gather your personal belongings from the vehicle in case it is towed to a yard you cannot easily access.
When the tow operator arrives, confirm where your vehicle is going and get contact details and paperwork, so you can locate and retrieve it without hassle later. Taking a moment to note these details now spares you a frustrating search for your vehicle in the days that follow.
Need a tow after a collision? Call Towing Calgary at (587) 330-2417 for prompt accident towing and emergency towing anywhere in Calgary.


